[full-time] Sydney, Australia: Client Service Analyst - financial software firm at eVestment Alliance Australia

2010-08-27 16:19:21

Location: NSW - Sydney C.B.D.
URL: http://www.evestment.com.au/global/Company/Careers.aspx

Description:

Company: eVestment Alliance (www.evestment.com.au), is a Web-based provider of comprehensive investment information and analytic technology. eVestment delivers extensive data through user-friendly products with an unparalleled commitment to client service. Through its online eVestment Global Database, eVestment captures the most comprehensive institutional dataset in the industry and distributes all information via its Web-based eVestment Analytics system, a platform which has set the software standard for online manager comparisons, research, and competitive intelligence.

eVestment’s clients include leading asset consultants, investment managers, and pension funds. eVestment was founded in 2000 and has offices in the US, UK and Australia. eVestment is looking for a Client Service Analyst to join its expanding Sydney office.

Reports To: Vice President – Asia Pacific, eVestment Analytics

Job Responsibilities:

Manage inbound client inquiry calls and emails for Company’s proprietary web-based investment manager database and analytic application, eVestment Analytics
Develop relationships with clients and investment managers providing data
Review and analyse institutional investment manager information submitted to and distributed through the company’s website
Lead ad-hoc client training sessions and assist clients with advanced system functionality

Assist in the Company’s ongoing client service initiatives and interact with internal groups to facilitate implementation of system enhancements

Job Requirements:

Must be highly comfortable with client interaction and exhibit strong customer service skills with the highest levels of professionalism
Excellent communication and detailed analytical skills are vital as client interaction is high and data is voluminous
Advanced knowledge of Microsoft Excel (e.g. experience with formula and function capabilities such as VLOOKUP, macro writing skills a plus)
Proficient with Microsoft suite of tools and comfortable with Internet software applications
Strong interest in the investment management industry

The candidate will work under general supervision, but a certain degree of creativity and latitude are required and encouraged. Looking for a self motivated and driven individual to join the team

Experience:

Minimum of a Bachelors degree in a related area such as finance or mathematics
Experience in a client support or data management role a strong plus

Experience in the investment management or banking industry with a consulting / financial advisory firm, investment manager or banking institution a strong plus

What eVestment Alliance offers: We promote a fast-paced, team-driven culture that enables a small-company with global offices to achieve consistent, industry-leading success. We work collaboratively, in a professional, flexible small-office work environment, consistently exceeding the expectations of our clients. Our compensation philosophy is simple: we pay competitive base salaries and reward performance. In addition, eVestment offers a comprehensive benefits program including superannuation, bonus compensation, continued education assistance, paid vacations, and more.

To respond to this opportunity, please send your resume to eVestment recruiting at: australia@evestment.com.

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[full-time] Sr. Financial Analyst – Financial Systems - Qatar at Webecome

2009-11-17 23:40:32

Location: Overseas
URL: http://www.webecome.com

Description:

WeBecome is a GLOBAL EXECUTIVE SEARCH and professional services company, headquartered in Singapore.

We have been retained by our client in QATAR, a leading Oil and Gas Company to look for a Sr. Financial Analyst – Financial Systems.

Interested applicants may apply to recruit@webecome.com highlighting current and expected salaries.

Department: Financial Compliance
Direct Supervisor: Head of Financial Systems

Job Purpose: Provide business process and financial systems expertise for the continuous review and improvement of company’s integrated financial systems. Execute issue management, business process analysis and systems development activity for the Finance Group in the context of the overall systems management process. Provide support, training and expert advice to the users of the Financial systems.

Dimensions:
No. of Reporting Staff: None
Other: • 2 Key Financial Systems : SAP & Energy Components
• 600,000 Financial Transactions per year
• >110 Financial System Users + >100 Additional Financial Reporting Users

Key Result Areas:

• Effective integrated financial processes and systems.
• Financial systems development
• The quality of support and advice provided to users of the financial systems.

Activities:

• Monitor the performance and effectiveness of the integrated financial systems.
• Coordinate the management of financial systems issues.
• Undertake complex issue investigation and resolution.
• Oversee the maintenance of user access to the financial systems, ensuring that controls are effectively applied.
• Review and control the maintenance of financial systems masterdata.
• Contribute to the increased utilisation of the financial system’s capabilities by participating in business process reviews and by providing recommendations for adapting and expanding the systems to address new or changed business requirements and to better address existing requirements.
• Coordinate and control changes to the financial systems, ensuring close integration of the financial systems with other systems.
• Participate in business requirements analysis activities.
• Participate in the development of leading practice business process solutions for the financial systems.
• Define testing approaches for system changes and lead user testing efforts.
• Coordinate the documentation of changes to business processes and system functional design.
• Review and develop internal systems controls.
• Provide detailed analysis, reports and presentations on financial systems activity for use by senior management and external parties.
• Develop and improve section processes, procedures, systems and working practices to improve the timely and efficient delivery of the Financial Systems section.
• Coordinate and actively participate in the provision of business process and systems training for all financial systems users.
• Provide a high quality support and advisory service to the Finance Group.
• Act as a source of expertise to the Finance Group, other company departments and third parties, on any aspect of financial systems processes or procedures.

Operating Environment, Framework and Boundaries:

• Works within clearly defined policies and procedures, participating in their further development in an environment where the business complexity, controls environment and procedures are still evolving.
• Provides advice, guidance and reporting capability in a complex, dynamic and multicultural environment.

Communications and Working Relationships: Internal
• Daily communication with the Head of Financial Systems.
• Close working contact with Finance Staff to provide system support and advice.
• Occasional meetings and presentations to the Finance Group management team.
• Regular meetings with the Master Users (SAP BAs & TAs) group to discuss system issues and improvements.
• Regular contact with counterparts in other Groups to discuss systems issues.
External
• Periodic interaction with auditors to discuss impact of change to financial systems.

Problem Solving/Complexity:

• The challenges in this position lie in having a thorough understanding of the SAP system and its potential for development to meet the evolving needs of the Company.
• A thorough understanding of Company operations is required in order to judge current and future system needs and solutions.
• Tackling and troubleshooting problems in this area requires the advanced application of conceptual and analytical thinking, together with sound business analysis skills.
• The implementation of system changes within acceptable timeframes also requires well developed project, people management and problem solving capabilities.

Decision Making Authority and Responsibility:

• Decision making in this position is generally limited to the resolution of system issues and related matters.
• Position also establishes and approves procedures covering the position’s area of responsibility.
• Procedures with implications beyond this are established at a higher level, but with recommendations expected from this position.
• Acts as Head of Financial Systems delegate when required.

Knowledge Skills and Experience:

• Undergraduate degree, preferably in a business or commercial discipline, from an internationally-recognised tertiary institution.
• Membership of an appropriate professional accountancy body desirable (CA / ACCA / CPA etc).
• Minimum of 7 years’ experience working in management accounting, business analytical and/or financial roles within large, diverse organisations.
• Within that, a minimum of 3 years’ experience using and developing ERP systems in the Finance function, preferably in the oil and gas sector. SAP experience preferred.
• Exceptional investigative and analytical skills.
• Highly developed problem solving skills.
• Proactive, self-starter.
• Excellent verbal and written English communication skills.
• Good presentational skills.
• Proficiency with Microsoft Office particularly spreadsheets.
• Experience in coaching/training of staff across a culturally-diverse organisation desirable.

Job Location: Qatar
Apply to: recruit@webecome.com

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AustraliaJobCenter.com Team

[full-time] Sydney, Australia: Client Service Analyst - financial software firm at eVestment Alliance Australia

[full-time] Sr. Financial Analyst – Financial Systems - Qatar at Webecome